on-site damage management
On-site damage management: clear guidelines, perfect organisation.

As a rule, docusave does not use a central supply station or collection point on site, for example a mobile container, for initial inspection, triage, initial treatment, documentation and packing. Instead, docusave uses a decentralised damage management in which the damaged objects are documented and packed directly ‘off the shelf’ for transport, for example to the freezer storage. This approach enables an immediate response, optimises damage reduction and ensures that valuable resources are used efficiently. Tried and tested a thousand times in practice and in use every day.
By choosing the right measures and gentle recovery techniques, our specialists limit both the extent and the cost of damage.
Procedure.
The first step is a professional assessment and evaluation of the damage. Here, we draw on our experience with suitable remediation techniques and our knowledge of how various factors are interconnected. We also consider what effects a measure will potentially have. Throughout the entire recovery process, it’s vital that all changes are recognised quickly and addressed accordingly. In addition to perfect organisation and good leadership, the right recovery materials are decisive. Carefully documenting our interventions and ensuring full traceability is a point of pride. Our digital inventory tool compiles a record of the status and location of all objects recovered. This ensures legal certainty and transparency vis-à-vis third parties (insurance companies, conservator-restorers). Having detailed documentation also protects against loss of materials and data.
What we offer.
- Systematic, extremely gentle recovery techniques tailored to the situation
- Measures to minimise damage and loss
- Securing and stabilising damaged objects (freezing)
- Interim and external storage of intact materials
- Quarantine facilities for contaminated materials
- Computerised system to index the organisation structure of archival material or a library’s inventory and to ensure the traceability of all objects during the recovery and remediation process
- Staffing resources
- Logistical support for transports, cold storage, interim storage and recovery equipment
- Assistance in identifying risk and assessing damage
- Support in triage work (preliminary assessment, setting priorities)